Please make certain that your password:

  • Is at least eight (8) characters long
  • Contains at least one (1) number, please note that the number cannot be on the beginning or end of your password (i.e. pass1word)
  • Is not identical or similar to previous thirteen (13) passwords

In addition, you will automatically be prompted to change your password every ninety (90) days

Should you have any questions about these guidelines,

Agents: Should you have any questions please contact our Customer Care Center at
Malaysia -

Employees: Please contact Help Desk for assistance with this web site.